4 Questions You Should Ask Before Hiring A Baton Rouge Computer Company

Running a business is a major responsibility. As the owner of an IT company, I understand the duties of leadership, running a business, and owning a company. Before you decide to hire a Baton Rouge Computer Company, here are four questions I would ask to ensure the computer company suits the needs of my business.

  1. Can You Provide References?

References are important to use to verify the services at any Baton Rouge Computer Company and their work ethic. You can call the provided references or use them for future instances. If you initiate contact with the provided references, you should ask if the services provided were as they were advertised, if they company was responsive, if the company has professional communication skills, and if they would hire the company again.

  1. How Many Employees Does Your Company Have?

Knowing the number of employees a company has will help you determine if they will be suitable for the job you need completed. Although hiring a company that has more than five employees is ideal for this situation, you don’t have to choose the biggest company.

  1. Is Your Baton Rouge Computer Company Insured?

Insurance is needed in the event something goes wrong. A company that does not have insurance should be avoided. Most traditional insurance packages are at least $1,000,000. Some companies may not have this much insurance, but some kind of insurance package should be active to cover incidentals.

  1. Does Your Company Offer Different Levels of Support?

There are different levels of support. The three basic support types are pay-as-you-go, managed, and break-fix. Many people choose pay-as-you-go support because it is convenient. This type of support allows you to pay for rendered services by the hour. Managed services support is when the company continuously manages your account to prevent mishaps and errors from occurring. Break-fix support is used when something is broken and needs to be repaired.

These four questions should be asked before you hire a computer company. I have asked all of these questions before hiring any form of support for my business. The more information you have regarding the business and their services, the better you can make a decision on which company to hire and be accurate on the benefits they can offer your company.

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Ensure Future Business Success with Local Computer Consultants

Congratulations! Your Baton Rouge startup has moved from your home office to a nice suite in the local office park. While you’ve been busy cultivating clients, vendors and promoting your service, upgrading your company computers has not been at the top of the list. You could head out to the local big box store and see what the kid in the polo shirt suggests, but that isn’t always the best choice. Hiring a local computer consulting firm can prevent your company from making poor business decisions and protect your future.

Securing the Network

You won’t be simply streaming TV shows in your new offices. Proprietary information will need to be protected from hackers and unsafe computer protocols. A consultant specializing in network installation can help you establish encrypted servers and provide all the support you need to maintain corporate secrets. They will discuss the establishment and use of email, shared databases and required software updates to point your business down a path with a bright future.

Hardware and Software That Will Last

If your staff must take their electronic devices to job sites, or your in-house desktops will be in constant use, your computer consultant can help you make the right decisions when purchasing needed hardware. Tablets, phones and laptops that appear as bargains at the big box store may not be able to stand up to daily abuse. Software licenses must be purchased for each station. Your consultant can help you obtain business licenses and make a smart investment that will last years longer than a cheap consumer model.

Other Computer Consulting Services

Will you need to access files and information outside of your secure office environment? Managed office solutions can assist with the implementation of a secure cloud and also provide troubleshooting support. Monitoring services can detect hackers while the business is closed but the computers remain online. Have you switched to new software? Your Baton Rouge computer consulting company will provide current training that is updated with each new version that you install. When your business simply isn’t part of the tech industry, but relies on their products, hiring a firm to keep an eye on headlines and useful applications can help you stay current, relevant and profitable.

Help in Baton Rouge

Many large tech support companies will promote their support services as being available 24/7. However, when their offices and staff are located on the West Coast, and it will take days to get a technician out to your site. Their bargain monthly fee stops looking like a deal when you are off-line for an extended period of time. A local Baton Rouge computer consulting firm will be able to fully respond to any situation without delay. You’ll be supporting other local businesses and they will be personally interested in helping their neighbor overcome any technical difficulties.

Baton Rouge Computer Services Work for All Types of Businesses

We understand that in the high tech fast paced world today, the need for reliable and fast help with today’s technological demands isn’t optional. From the basic problems a user might face with a connectivity issue to the complex networking needs of a business, getting qualified and timely help is need now more than ever. In the internet world and internet marketplace, downtime means lost time and that means lost revenue.
Our Baton Rouge computer services are aimed at making the complex and often confusing world of technology simple. We do this by handling your IT concerns and improving your technology services. We also realize that being successful in today’s world demands IT savvy, a support team that can fix it fast and technology solutions that solves problems. It could be the benefits of using the Cloud or getting a handle on Microsoft Office. Our clients bring the questions and we deliver the answers.
Most people and companies aren’t experts in technology. The truth is, you aren’t expected to be. With the seemingly countless facets involved in the technological world we live in now, everyone needs IT services they can rely on. Many business owners consider their technology issues a time consuming and costly headache that prevent them from focusing on their core business. Much of that is correct. We are here to remove that headache, keep costs competitive and allow companies to focus on what it is they do best.
Large companies to the smallest companies, small tasks such as transitioning to Cloud computing to more in-depth needs, our services will be designed to fit your company. Regardless of what your company does, what service you provide or products you sell, technology can work for you. Our consulting services empower business owners by educating them on what technology can do and how it can help. It will allow companies to decide what services work for them and what isn’t needed.
Our services afford companies peace of mind in knowing that their IT infrastructure and operations will be there and working right when they need them. We cover virtually every aspect of how technology impacts your business and how it can make your business better. Have a problem or want to know how we can make technology work for you? Call, email or stop by our Baton Rouge computer services office today and find out how we can make your world and your business better tomorrow.

Bringing Real Value to the IT Support Baton Rouge Industry

Well, here I go again, standing on my proverbial soap box to rail against those who are weakening the IT support Baton Rouge industry. Honestly, I wish things were different. When everyone offers real value to their clients, managed IT Services Baton Rouge earns a well-deserved good name in the community.

Unfortunately, that is not the case; instead, there are too many consulting firms and support companies making less than valid claims.

What kinds of things am I speaking of? Think about it. Pick up any newspaper, read the blogs and watch hi-tech commercials. The speakers make claims of providing IT solutions that fit the unique needs of each client.

What exactly does that mean? Not much in reality. I learned that line right out of college. I even hear it today from the brightest students at LSU, Southern and UL Lafayette by the time they are in sophomore year. Yet, there are plenty of active network support Baton Rouge consultants still muttering the same line. Not to worry, these types usually last only a few years in the business.

Managed IT services baton rouge

In my humble opinion, the reason I have been able to survive so long in IT support Baton Rouge is because I am explicit about what I bring to the table. When I approach a potential client, I have a comprehensive list of things I can do to assist them. For example, one of my top priorities is preventive maintenance.

I would rather fight a system problem before it develops, or at least at its inception, than wait until it is a full-blown issue. When pitching my services, I explain how this method helps businesses save time and money. They can avoid having to shut down to fix a system-wide malfunction; moreover, they can avoid having to purchase new hardware.

My managed IT services Baton Rouge business is still doing quite well, thank you. I want my readers to help share in this prosperity. The entire Network Support Baton Rouge community benefits when local businesses believe in our ability to actually make a significant, positive difference.

On the other hand, these same enterprises avoid us and, unwisely, attempt to solve their own tech problems, when they perceive of network consultants in an unprofessional light.

Start off on the right foot by being clear, concise and explicit about services rendered. I do and believe that is why I am still here serving many of the top businesses in Louisiana.