Running a business is a major responsibility. As the owner of an IT company, I understand the duties of leadership, running a business, and owning a company. Before you decide to hire a Baton Rouge Computer Company, here are four questions I would ask to ensure the computer company suits the needs of my business.
- Can You Provide References?
References are important to use to verify the services at any Baton Rouge Computer Company and their work ethic. You can call the provided references or use them for future instances. If you initiate contact with the provided references, you should ask if the services provided were as they were advertised, if they company was responsive, if the company has professional communication skills, and if they would hire the company again.
- How Many Employees Does Your Company Have?
Knowing the number of employees a company has will help you determine if they will be suitable for the job you need completed. Although hiring a company that has more than five employees is ideal for this situation, you don’t have to choose the biggest company.
- Is Your Baton Rouge Computer Company Insured?
Insurance is needed in the event something goes wrong. A company that does not have insurance should be avoided. Most traditional insurance packages are at least $1,000,000. Some companies may not have this much insurance, but some kind of insurance package should be active to cover incidentals.
- Does Your Company Offer Different Levels of Support?
There are different levels of support. The three basic support types are pay-as-you-go, managed, and break-fix. Many people choose pay-as-you-go support because it is convenient. This type of support allows you to pay for rendered services by the hour. Managed services support is when the company continuously manages your account to prevent mishaps and errors from occurring. Break-fix support is used when something is broken and needs to be repaired.
These four questions should be asked before you hire a computer company. I have asked all of these questions before hiring any form of support for my business. The more information you have regarding the business and their services, the better you can make a decision on which company to hire and be accurate on the benefits they can offer your company.